Audience Research
Join discussions about museum evaluation and audience research.
Our Bloggers
Lynda Kelly
Manager Online, Editing and Audience Research
Chris Lang
Audience Researcher/Advocate
Michael Hugill
Online Producer @michaelhugill
Irene Rubino
Intern
Archives
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Audience Research
- Dec 2011
- Nov 2011
- Oct 2011
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Aug 2011
- Notes From the Future: A Reflection on My Internship
- Science in the City: Sparking Interest
- Digital Literacies ... and app development
- Evaluation Twitter feeds to follow
- My Critical Appraisal of Surviving Australia
- Weapons! To battle ... or not to battle?
- Natural history specimens as social media stars: Mr Blobby
- Birds of Paradise Exhibition: Title Testing Results
- Do museum shops need to know about Web 2.0 and social media?
- Kids Teaching Kids - Solutions in the Works
- Ask a curator...1 September 2010
- Value Packaging for Families
- Smithsonian Commons Prototype
- Kids and credibility in the online world
- Twitter as an audience research tool?
- USA Trip 2010: Impressions from a land far far away
- The dinner table
- How do Australian Museum visitors use social media?
- Smartphones and open content – emerging trends
- Are we addicted to social media?
- Visitors to the Australian Museum use social media
- Sep 2011
- Jul 2011
- Jun 2011
- May 2011
- Apr 2011
- Mar 2011
- Feb 2011
- Jan 2011
- Dec 2010
- Oct 2010
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Sep 2010
- An introduction to Twitter
- Digital Heritage Students Lecture
- The Science of Climate Change: Questions and Answers
- Science in the City - The Final Lap!
- Science in the City - the Marathon Begins!
- Science in the City - A Marathon of Heroes
- How to be clever on Facebook
- Museums and the Web Conference 2010
- Museums and Web 2.0
- Web 2.0 for small and volunteer museums
- Aug 2010
- Jul 2010
- Jun 2010
- May 2010
- Mar 2010
- Feb 2010
- Jan 2010
- Dec 2009
- Nov 2009
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Oct 2009
- Innovation in the Art Museum Symposium Taipei Day 2
- Innovation in the Art Museum Symposium Taipei Day 1
- What is the Audience Research Blog?
- Taipei Travels October 2009
- Handheld technology in museums
- Museums on Twitter
- Papers on museums and Web 2.0
- Knowledge Workers
- Crowdsourcing and exhibition development
- Applying and sharing research findings
- Summative Evaluation: Dinosaur Unearthed Exhibition
- Interest in Ancient Cultures
- Climate Change and Museums
- Sep 2009
- Aug 2009
- Jul 2009
- May 2009
Knowledge Workers
Are knowledge workers a way to approach future organisational change?
I'm really interested in the knowledge society and what that means for museums and organisational change. I have been re-visiting my Peter Drucker texts and been re-inspired by that man's foresight and genius! Susan Groundwater-Smith also put me onto this useful piece of work by Gurteen (2006) who suggested the following attributes of a knowledge worker:
- connect people with people
- connect people with ideas
- are good networkers
- do not follow the rules
- have strong communication skills
- like people
- feel good about themselves
- motivate others
- are catalysts
- ask for help
- demonstrate integrity
- are self reliant
- open to share
- are not afraid
- are goal oriented
- are able to identify critical knowledge
- add value to the organisation
- have strong subject expertise in a specific area
- network for results
- trustworthy - can be trusted and trusts others
- make decisions
- are not insular
- do not conform
- push the boundaries
- assume authority - ask for forgiveness, not permission
- strong belief in the value of knowledge sharing
- are informal active leaders
- take a holistic view
- are catalysts, facilitators and triggers
- good listeners - they listen first
- do not need praise
- see the wider picture
- work well with others
- do not have a 'knowledge is power' attitude
- walk the talk
- prepared to experiment with technology
- playful
- take calculated risks
The Gurteen Knowledge Website is useful too.
What do you think - are these attributes of the 21st century worker??
Dr
Lynda Kelly
, Manager Online, Editing and Audience Research
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